OFFICE CAREER OPPORTUNITIES
At Gymnastics Elite we are ...Powered by kids! We don't just say it, we mean it. Every child that comes through our door contributes to our purpose for waking up every morning. There will be long and exhausting days, but the reward will be to accomplish something far greater than yourself. You will be expected to put in the hustle, the grind, passion, and give it your all. We expect all of our employees to be improving themselves continuously. You will be held accountable to our 10 Core Values and will be expected to hold your teammates accountable. Our values are what hold our company together and keep us doing what we do. By being part of our staff, we ask that you take a long thorough look into our Business, because we want to ensure that you're just as passionate about our purpose as we are.
FRONT DESK ASSOCIATE INFO
Front Desk Associates (FDAs) are the face of the company. They are the first face our customers see and the first voice our callers hear. FDAs are present during class times and hours to help customers schedule classes, and help them get their questions answered by correct departments required, based on the question. They help keep our coaches and records organized, and provide the level of service our customers and students deserve. They also help us maintain strong communication with our customers through social media, in person, and over the phone.
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Position Requirements: CPR & 1st Aid Certified, all training modules, courses, and certifications completed.
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Schedule: during class hours, varies per FDA (M - F 4:00 - 8:00 pm & Sat 9:30 am - 2:00 pm + events)
Pay Rate: $8.50 per hour
CUSTOMER SUCCESS MANAGER
Retention manager is a huge part of making sure our customers are getting what we are promising and that they are happy with our services. There is a lot of accountability for this position; from holding parents accountable to bringing their kids to class so they are progressing, to holding coaches and staff members accountable for parent issues and complaints. Retention mangers keep a tight communication sequence with all new customers and check in often with our current customers.
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Position Requirements: CPR & 1st Aid Certified, all training modules, courses, and certifications completed.
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Schedule: M - Th 12:00 - 4:00 pm, & Sat 11:00 am - 2:00 pm
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Pay Rate: $9.00 per hour + incentives (based customer ascension to higher levels and packages)
SALES REPRESENTATIVE INFO
Sales Representative are the positions responsible for nurturing people that are showing interest in our programs and classes and converting them into customers. SALES EXPERIENCE NOT REQUIRED. Sales for us means something completely different than the average sales industry.
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Position Requirements: CPR & 1st Aid Certified, all training modules, courses, and certifications completed.
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Schedule: during class hours, varies per FDA (M - F 4:00 - 8:00 pm, Sat 9:30 am - 2:30 pm)
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Pay Rate: $9.00 per hour + incentives (based new customers acquired)